Food and Services Articles

Beer- An Introduction

Beer making dates back to ancient Egyptian times. There are five main types of beer: lager, stout, ale, porter and bock. The process of making >>>more

Vodka - Wife's Deceiver

‘I must get out of these red clothes and into a dry vodka martini’ said Alexander Woolcott. Since the late 1940’s, vodka has been a great success worldwide. Russia and Poland, both lays claim to have given the world vodka. >>>more

Cigar House

The year was 1492. Christopher Columbus not only discovered a New World, but a wonderful new enjoyment that is delighting connoisseurs throughout the entire world.>>>more

Gin -  Dutch Courage

The name gin comes from ‘Genievre’- the French for juniper. One characteristic which all gin shares is the presence of juniper berries. Gin is defined as a rectified spirit made from malted barley, rye or corn or a combination>>>more

Alcohol Glossary

This is an in depth look at the glossary, literature on brands and percentages by volume of various spirits and liquors from around the world. This is simply meant to be a memory jogger for professional servers; a quick succinct source of practical authentic information.>>>more

Liquers
Although connoisseurs of wines and spirit tend to frown upon liqueurs, they are favored as polite, attractive and digestive drinks with which we finish our meals. In the US, liqueurs are also known as cordials but are more popularly defined as flavored and sweetened spirits. >>>more

Spirits- An Introduction

A spirit is a potable alcoholic beverage obtained from the distillation of a liquid containing alcohol. The history of distillation goes back over 400 years when it is said that stills were used in China to make perfumes and by the Arabs to make spirit based drinks. >>>more

Whisky
The Scots fought their wars on whisky. The first to make whisky were the Irish. Irish and Scottish settlers brought the art of making whisky to America when they made homes in Pennsylvania in the middle of the 17th century. >>>more

Wines of the new world

Wine is a part of every New World country where the climate allows the vine to prosper. Australia, New Zealand, South Africa, Argentina, Chile, Brazil, Mexico, the United States and Canada all have healthy wine industries, which strive to stand on their own merits.>>>more

Mocktails

Different types of Mocktails with ingredients, method, garnish and glass Information.>>>more

Taking an Order
Order taking is a skilful art that reflects the efficiency of both the waiter and the establishment. An order taken down clearly and precisely would ensure that each guest guests exactly what he has ordered and in the right sequence.>>>more

Tea
An ancient philosopher from distant past said, as he left the image of tea posterity: “ When I drink tea, I am conscious of peace, the cool breadth of heaven rises in my sleeves and blows>>>more

Variety of Grapes
In order to appreciate wine, it's essential to understand the characteristics different grapes offer and how those characteristics should be expressed in wines. Cabernet Sauvignon, Merlot and Zinfandel are all red grapes>>>more

"Types of service"

 ‘Enter to learn, go forth to serve'. A restaurant is a commercial establishment committed to the sale of food and beverage.  A restaurant may be a licensed part of a hotel operation, whereby the sales of the restaurant contribute to the sales performance>>>more

Food and Management Articles

ABC of Restaurant Planning

In any establishment a client’s first impressions on entering the dining room are of great importance. The creation of atmosphere by the careful selection of items in terms of shape, design and color enhances the overall décor or theme and contributes to the total harmony. >>>more

Challenges of the 21st Century

Since the crash of the world economy many companies have been in very difficult competitive situations. They have faced many problems and challenges such as relentless pressure on margins, unprecedented drop in demand, diminishing returns on yesterday’s sure fight strategies and an enormous pressure to innovate on a shoestring budget. >>>more

Connecting with the Customer

Many a times, we have come across, an unfriendly server, ‘cold’ ticket attendant and an irritated customer-care executive. As a result of the same, we choose not to deal or avoid interacting (moments of truth!) with the firm in question. Reproduced below is a beautiful piece on the customers’ feelings, when the customer has an unpleasant experience:>>>more

Departmental Org of a Hotel

A hotel is an organization made up of different departments all of which have to work in close co-ordination for the efficient working of the organization. Some departments are more important as far revenue is concerned, some do not produce revenue but are very important from the operational point>>>more

Hospitality Ratio Analysis
Financial Statements provide a wealth of important information to investors, creditors, managers and other users. To be most meaningful, though, financial statements must be analyzed.>>>more

The WOW Factor

More and more companies today, worldwide are concentrating on one word - “QUALITY” and it is has become synonymous with the best in the industry, whichever industry it happens to be. With increasing competition in every field in the country, India too is waking up to one reality, i.e.; for survival, provide quality and to be a leader-excel.>>>more

Top Ten Service Commandments

A friend of ours mixes metaphors. You know, things like "don't cry over a dead horse" or "it's half of one, six dozen of the other." Our all-time favorite expression came after a particularly busy shift she worked at the restaurant. "I was running around like a chicken with my legs cut off!">>>more

Culinary Corner

Buffet Trends

Most of the food concepts, trends originate in the United States. The traditional route followed is from the U.S. especially from New York, Chicago to London. From London these trends go to Hong Kong and then to India. >>>more

Diet Eggs

Diet eggs are also known as Designer Eggs the world over and have been created after twelve years of intensive research by Dr. Jeong Sim – a scientist from University of Alberta, Canada. >>>more

Handling Kitchen Equipment

One needs to take utmost care while working inside the kitchen. It is of paramount importance to handle to kitchen equipment in a correct manner. This not only is safe but also aids to increase the equipment-life. Following are a few guidelines to handle various kitchen equipments.>>>more

Leisure Reading

Good Work Habits

TO NEW WORKING CONDITIONS, NEW JOB METHODS, NEW EQUIPMENTS OR EVEN NEW SUPERVISOR OR COLLEAGUE. >>>more

It's not what you think

When I say that the ‘dick’ has spoilt my wine … Its not what you think. I can already see those smirks. Well, a ‘dick’ is a German germ that causes cloying and concentration in a wine. As a beginner , I was baffled by wine language. >>>more